A Japanese company located in near Frankfurt am Main is looking for an After-Sales Service Engineer.
This job is a full-time, in-house after-sales service position in the European headquarter of a Japanese electronics manufacturer.
Responsibilities include, execution of after-sales service of their products, planning of in-house after-sales service structure, layout design creation for marketing materials and tools such as online banners, brochures, exhibition tools and others.
-Execution of after-sales service of the products in house.
-Planning of in-house after-sales service structure.
-Correspondence from distribution partners or customers regarding after-sales service related matters.
-Management of after-sales service room, including test & measuring instruments and spare parts.
-Execution of administrative tasks to support the efficient running of after-sales service activities.
-Liaison with external after-sales service provider.
Strong experience in after-sales service for electrical products.
Professional usage level and knowledge of test & measuring instruments and electrical tools.
Professional usage level of MS Office (Excel, PPT, Word, etc.)
German and English language skills on business level and above