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After-Sales Service Engineer

Job title: After-Sales Service Engineer
Contract type: Permanent
Location: Frankfurt area
Specialisation:
Reference: DE_GER_000157[102]
Contact email: info.de@jac-recruitment.com
Job published: about 1 month ago

Overview

A Japanese company located in near Frankfurt am Main is looking for an After-Sales Service Engineer.

This job is a full-time, in-house after-sales service position in the European headquarter of a Japanese electronics manufacturer.

Responsibilities include, execution of after-sales service of their products, planning of in-house after-sales service structure, layout design creation for marketing materials and tools such as online banners, brochures, exhibition tools and others.

Primary responsibilities

-Execution of after-sales service of the products in house.

-Planning of in-house after-sales service structure.

-Correspondence from distribution partners or customers regarding after-sales service related matters.

-Management of after-sales service room, including test & measuring instruments and spare parts.

-Execution of administrative tasks to support the efficient running of after-sales service activities.

-Liaison with external after-sales service provider.


Requirements

Strong experience in after-sales service for electrical products.

Professional usage level and knowledge of test & measuring instruments and electrical tools.

Professional usage level of MS Office (Excel, PPT, Word, etc.)

German and English language skills on business level and above