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Customer Service (Inside Sales)

Job title: Customer Service (Inside Sales)
Contract type: Permanent
Location: Hamburg
Specialisation:
Reference: ” JP – PR/000278”
Contact details: Ayako Suzuki
Contact email: ayako.suzuki@jac-recruitment.com
Job published: October 26, 2021 19:02

Overview

大手物流会社での募集です。勤務地はハンブルク、フランクフルト、ミュンヘン拠点のいずれかでご希望により応相談。

Responsibilities

-Support of the local sales team(s) as well as our operation team
-Interface between sales, customers, and operational departments
-Communication with our customers, partners and colleagues worldwide
-Care of existing customers
-Monitoring of the defined service level regarding transit times, terms, costs, etc.
-Processing of complaints (Communication, Solution finding)
-Introduce new ideas to optimize processes

Requirements

・貿易事務の知識・経験のある方 尚可
・ドイツ語・英語ビジネスレベル