Overview
Our client is a leading Japanese environmental technology company specializing in advanced gas abatement systems used in the semiconductor manufacturing industry. The company has a strong global presence and supports many of the world's leading semiconductor manufacturers through innovative environmental and sustainability solutions.
Due to ongoing business expansion in Europe, the company is establishing and growing its service organization in Dresden and is looking for several Field Service Engineers to support key semiconductor customers.
About the role
As a Field Service Engineer, you will be responsible for the installation, maintenance, troubleshooting, and repair of gas abatement systems at customer semiconductor manufacturing sites.
You will work closely with customers, internal engineering teams, and global technical support teams to ensure maximum system uptime and customer satisfaction.
Comprehensive technical training will be provided during onboarding.
Responsibilities
Perform installation, commissioning, startup, and qualification of gas abatement systems at customer sites
Conduct preventive maintenance and regular service inspections
Troubleshoot mechanical, electrical, and process-related equipment issues
Diagnose failures and perform corrective maintenance activities
Support equipment upgrades, modifications, and improvement projects
Maintain accurate service reports, maintenance records, and documentation
Coordinate with technical support teams in Europe, Asia, and headquarters when resolving complex issues
Manage spare parts inventory and service tools
Provide technical guidance and basic operational training to customers
Build and maintain strong relationships with customer engineering and maintenance teams
Support emergency service calls and onsite troubleshooting when required
Ensure compliance with company safety standards and customer site regulations
Requirements
Essential
Technical education or degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Industrial Engineering, or a related field
Hands-on troubleshooting experience involving mechanical and/or electrical systems
Ability to read technical drawings, schematics, and technical documentation
Strong customer-facing and communication skills
Willingness to work at customer sites and travel as required
Professional working proficiency in English
Experience in one or more of the following areas:
Field Service Engineering
Equipment Maintenance
Industrial Automation
Manufacturing Equipment
Semiconductor Equipment
Industrial Machinery
Facility Engineering
Preferred
Experience in the semiconductor industry
Experience with vacuum systems, gas handling systems, environmental equipment, or process equipment
Knowledge of PLCs, sensors, automation, and control systems
Experience with installation and commissioning projects
German language skills are advantageous but not required
Experience working in an international environment
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