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Sales Engineer (f/m/d) - Voice and Communication Solutions - Home Office Based

Job title: Sales Engineer (f/m/d) - Voice and Communication Solutions - Home Office Based
Contract type: Permanent
Location: Germany, Home Office based
Specialisation:
Reference: DE_ADM_000421[301]
Contact details: Alma Pittner
Contact email: alma.pittner@jac-recruitment.com
Contact-phone: +49 (0) 211 9425 480
Job published: 5 days ago

Overview

A leading vendor company for voice networking and media processing solutions is looking for a Sales Manager (f/m/d) for the D/A/CH Region based in Germany. This position is Home Office based. 


Responsibilities

  • Provide consultation and system design level service to the customer, in Telecom provider Migration to VoIP and UC
  •  Provide a consultation level service to the enterprise customers, in UC/UCaaS deployment and migration to digital transformation
  •  Provide technical assistance to the sales force during (onsite) sales calls and presentations
  • Provide pre-sales technical support
  •  Provide technical support during first time demo and installation of new products together with partners and end users
  • Pre-sales technical interface to the channel/partner while nurturing and managing of technical knowledge transfer to the partners.
  • Analyze the technical fit of products against the prospects’ and customers’ requirements and presenting these requirements to the Product management team
  • Deliver customer presentations and hands-on product demonstrations
  • Provide product training to customers during the pre-sales phase.
  • Lead Proof of Concept activities in the region.
  • Lead RFP’s/RFI technical responses
  • Provide technical assistance to Marketing for regional events (e.g. seminars, road shows etc.)
  • Supervise and manage interoperability tests for systems being the interface between the customer /carrier and Product Management & Business Line
  •  Support CPE interoperability tests between carrier and the companies systems in the region.

Requirements

  • Degree in Engineering or University Diploma in Telecommunications, Electrical Engineering or Computer Science
  • Excellent experience with regards to VoIP, including SIP, SBC and IP-PBX
  • 5 years in IP telephony, SIP, UC and UCaaS in Carrier/SP domain as well as Enterprise domain
  • Experience with public cloud services like Zoom and Microsoft Teams, but also Azure Communication Services, AWS or Amazon Chime
  • Experience in Microsoft based solutions selling to enterprise IT groups, including projects deployments and managed services, based on Microsoft infrastructure and applications is an advantage
  • Knowledge of Contact Center solutions (Genesys, ININ, Avaya or others) is an advantage
  • Customer-oriented mindset
  • Good presentation skills 
  • Business Fluent in English and German

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