COMPANY OVERVIEW
A Japanese IT service provider looking for a passionate and enthusiastic IT support engineer to further expand their IT support team. They will support to apply for Working Visa in Germany if necessary.
JOB RESPONSIBILITIES
A Japanese IT service provider looking for a passionate and enthusiastic IT support engineer to further expand their IT support team. They will support to apply for Working Visa in Germany if necessary.
JOB RESPONSIBILITIES
- 1st / 2nd line support for multiple Japanese business customers
- Includes regular onsite helpdesk and user support at a customer in Dusseldorf
- Administration and maintenance of several customer’s IT environments incl.
- Regular system checks and maintenance work (onsite and remote)
- Typical tasks include user support, PC roll-outs, data migrations and systems integrations
- Working with a ticket system
- Registering warranties and manufacturer support services
- Liaising with manufacturers and other third parties
- Support the sales team with selecting products based on customer requirements
JOB REQUIREMENTS
- Excellent technical skills (especially Windows endpoints/servers in business environment but preferably also network technologies)
- Work experience of at least 5 years as an IT support/helpdesk engineer or systems administrator
- Be keen to work in a Japanese company and with an international team
- Excellent time management skills
- Excellent communication and interpersonal skills
- Flexible regarding new tasks
- Native-level GERMAN or JAPANESE language skills
- Business-level English language skills
BENEFITS
- Work from home opportunities (Hybrid workplace)
- Bonus scheme
- Public transport allowance
- Company phone
- Support to apply for A Working (Employment) Visa as needed
Apply online or feel free to contact me directly for more information about this opportunity. Due to the high volume of applicants, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.