■ Overview
As the European hub of a global industrial group, the company is engaged in the sales and technical support of lubricant and grease products. It provides high‑performance, application‑specific solutions for a wide range of industries, including automotive, industrial machinery, construction equipment, and HVAC systems.
Through close collaboration with the R&D department, the company develops customized solutions tailored to customer specifications and continues to expand its presence in the European market.
■ Position Purpose / Background
⦁To further accelerate the growth of the lubricants and greases business in Europe, the company is seeking a Senior Manager responsible for customer management, business development, and global coordination.
⦁This position has the potential to evolve into a leadership role overseeing the Marketing & Sales team in the coming years.
■ Responsibilities
Leadership / Organizational Role
⦁Potential to lead the Marketing & Sales team within the next few years
⦁Contribute to the development of team strategy, operational execution, and organizational culture
Customer Management
⦁Serve as the escalation point for existing key accounts, driving resolution of major issues
⦁ Build and maintain strong relationships with B2B customers (e.g., automotive and industrial sectors)
Global Coordination
⦁Act as the primary interface with global offices (e.g., Asia, North America) regarding technical requirements, product recommendations, and project progress
⦁Manage approval and qualification processes for global customers
Business Development & Market Expansion
⦁Develop and execute strategies for new business acquisition and customer expansion in Europe
⦁Identify and commercialize new applications and niche markets
⦁Lead sustainability‑related initiatives (e.g., CO₂ reduction, localization strategies, environmentally friendly materials)
Commercial & Operational Management
⦁Develop and implement mid‑term and short‑term business plans
⦁Conduct commercial negotiations, price discussions, and prepare proposals
⦁Manage demand forecasting, order handling, and coordination with logistics, procurement, and finance
⦁Oversee accounts receivable and secure optimal cash flow KPI & Performance Management
⦁Set annual and quarterly KPIs and drive actions toward achieving them
⦁Report on sales, profit, and project activities
■ Requirements
Qualifications
⦁Background in science or engineering
⦁PhD is a plus
⦁Experience as a Key Account Manager is preferred
Experience
⦁10+ years of experience in B2B industrial sales, account management, or project management
⦁Strong track record in new customer acquisition
⦁Experience with automotive or industrial products is advantageous Technical Knowledge
⦁Basic understanding of lubricants and tribology
⦁Knowledge of products and competitors in the European market is welcome
Skills
⦁Excellent communication and presentation skills
⦁Strong customer‑relationship‑building capability
⦁High level of autonomy, creativity, and ability to collaborate within small teams
Languages
⦁Business level English
⦁French language skills are a plus
Business Travel
Business travel within Europe and to the head office (Tokyo) as required
■ Expected Annual Salary
€100k- (negotiable)