Assistant Manager (Commercial operation) (m/f/d)

COMPANY OVERVIEW

JOB RESPONSIBILITIES

Commercial Operations & Administration

• Provide administrative support for EMEA Commercial Operations members, including travel arrangements and office equipment coordination.

• Manage on‑boarding and off‑boarding procedures for department members.

• Oversee budget control processes (e.g., KAM budget, marketing expenses) in cooperation with relevant managers.

• Serve as local manager for product distribution and customer service in collaboration with 3PLs (Third‑Party Logistics Providers).

• Handle inventory demand forecasting, procurement, monitoring, reporting, stock checks, and reconciliation with 3PLs.

• Act as the local contact for 3PLs and the European Supply Chain Department (London).

Sales, Marketing & Event Management

• Organize and administer internal and external events (meetings, trainings, exhibitions, congresses, workshops).

• Manage communications and contracts with healthcare professionals (HCP), healthcare organizations (HCO), and service providers, including mandatory documentation.

• Support marketing activities, including communication with external agencies.

• Execute daily/weekly/monthly product sales analysis and reporting.

• Liaise with Sales Managers and Country Managers to provide operational support.

• Manage promotional materials, including online shop maintenance, stock monitoring, ordering, assignment of material IDs, and destruction documentation.

SAP & System Management

• Manage SAP maintenance and change requests; troubleshoot system issues in cooperation with MT Pharma IT Specialists.

• Support centralized IT specialists during SAP-related projects, upgrades, and system enhancements.

Compliance & Cross-functional Support

• Support documentation and coordination for compliance matters.

• Regularly collaborate with other internal departments to support cross-functional activities.

• Provide support to staff at MT Pharma Düsseldorf and group companies as required.

• Serve as deputy for Assistant Manager (Project Management) when needed.

   

JOB REQUIREMENTS

• Experience in business administration; pharmaceutical, medical sales, or logistics experience preferred.

• Strong computer skills: Microsoft Office, goods management/logistics systems, and SAP (SAP experience is an advantage).

• Excellent team player with strong analytical and problem-solving abilities; structured, proactive, and highly motivated.

• Fluent in both German and English (spoken and written).

• Ability to manage multiple tasks in a dynamic environment and embrace challenges.

• Strong communication and interpersonal skills to effectively partner across departments.

BENEFITS FURTHER

• 40-hour workweek

• Flexible working hours

• Mobile Work Policy: Office-based contract with the option to work up to 2 days from home (min. 3 office days/week).

• Onboarding: For the first 1–2 months, approx. 4 office days/week required.

   

• Fixed term contract up to 1.5 years