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Technical Service Engineer (m/f/d)

Job title: Technical Service Engineer (m/f/d)
Contract type: Permanent
Location: Madrid
Specialisation: Engineering & Manufacturing
Salary: EUR€0 - EUR€0
Reference: PR/086104
Job published: March 06, 2023 16:35
COMPANY OVERVIEW
The world-leading Japanese company who provides sound system technology and solutions (Voice Alarm System, Audio system) for various industries (B2B)

JOB RESPONSIBILITIES
  • Provide technical service, installation, troubleshooting, commissioning, advice, and issue resolution of products and systems via phone, email, or in-person
  • Conduct product or service demonstrations, training sessions, and workshops for customers as needed
  • Collaborate with cross-functional teams, such as sales, marketing, and product development
  • Develop technical documentation, such as user manuals, FAQs, and technical bulletins
  • Participate in the development of training programs for internal staff in Germany

JOB REQUIREMENTS
  • At least 2 years of experience as a Technical Services or Support Engineer
  • Strong technical knowledge of sound systems, voice alarms, wireless systems, audio systems, or relevant products are preferred
  • The position requires frequent travel 60-70% within Spain
  • Holding an EU driving license would be advantaged
  • Business level in Spanish and English communication skills

BENEFITS
  • Business travelling expense support
  • Laptop and mobile phone will be provided

OTHERS
  • Flexible working hours 
  • Hybrid work